Terms and Conditions of Hire


We require:

  • Payment by credit or debit card – strictly no cash or cheques.
  • Photocard licenses must be produced.
  • Two additional forms of ID i.e. utility bill, passport, council tax must be shown. Please also bring your driving license check code (available to download from the DVLA website and shows any points/penalties on a driving license).
  • Drivers must be over 21 years old, 25 years old for 7.5t trucks, minibuses and pickups. You must have passed your test for at least 2 years (if aged between 21-24) or 1 year (age 25 and over).
  • For insurance purposes, drivers aged 21-22 must be free of points and convictions. Drivers aged 23-24 must have no more than 3 points from the last 3 years. Drivers aged 25 and over must have no more than 8 points on your license with no periods of disqualification in the last 3 years.
  • For 17 seat minibuses you will need category D1 and for 7.5t trucks you will need category C1 on your license.


Insurance Excess and Deposits

  • £1,500 insurance excess
  • £350 insurance excess if collision damage waiver (CDW) is taken.

A holding deposit of £350 is required if CDW is taken, if not the deposit required is £1,500. The deposit you leave us matches the insurance excess. You retain ongoing liability in the event of an unreported accident causing a claim against our insurance.

Any existing damage is marked on your check sheet at the beginning of the hire.


The cost for Collision Damage Waiver (CDW):

  • £20 plus VAT each period of 24 hours
  • £95 plus VAT for each period of one week


In addition

  • Exterior cleaning is included as part of the hire charge
  • £10 interior cleaning will be charged – please leave the van as you found it.
  • £10 disposal of contents – please leave van empty.



Please refuel the vehicle to the level of fuel in the tank at the time your hire started or there will be a refueling charge of £10 plus the cost of the fuel.

The fuel level is indicated on your check sheet.

Strictly no refunds will be given for returning the vehicle with more fuel than collected.


Additional drivers

  • £6.50 per day

No vehicles may be returned or left outside of our premises out of working hours.

Failure to comply will result in your deposit being lost.