Terms and Conditions of Hire

We require:

  • Payment by credit or debit card – Strictly no cash or cheques.
  • Photocard licenses must be produced.
  • Two additional forms of ID i.e. utility bill, passport, council tax must be shown.
  • Drivers must be over 21 years old, 25 years old for minibuses and pickups. You must have passed your test for at least 2 years and have no more than 6 points on your license, for insurance purposes.
  • For 17 seat minibuses you will need category D1 and for 7.5t trucks you will need category C1 on your license.

Insurance Excess and Deposits

  • £850 insurance excess
  • £150 the insurance excess if collision damage waiver (CDW) is taken.

The cost for Collision Damage Waiver (CDW):

  • £15 plus VAT each period of 24 hours
  • £75 plus VAT for each period of one week

The deposit you leave us matches the insurance excess you retain ongoing liability in the event of an unreported accident causing a claim against our insurance.

Any existing damage is marked on your check sheet at the beginning of the hire.


A holding deposit of £150 is required if CDW is taken, if not the deposit required is £850.

In addition

  • Exterior cleaning is included as part of the hire charge
  • £10 interior cleaning will be charged – please leave the van as you found it.
  • £10 disposal of contents – please leave van empty.


Please refuel the vehicle to the level of fuel in the tank at the time your hire started or these will be a refuelling charge of £10 plus the cost of the fuel.

The fuel level is indicated on your check sheet.

Strictly no refunds will be given for returning the vehicle with more fuel than collected.

Additional drivers

  • £6.50 per day
  • DVLA check £6.50
  • Late return and early pick-up £20.00

No vehicles can be returned or left outside our premises out of working hours unless permission has been given by West Berks Van Hire Ltd.

Failure to comply will result in your deposit being lost.